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Daily banking matters

Sorted online in no time

Whether you want to block your debit card or transfer money: it can all be done online in no time at all. See what you can do online yourself.

As of 1 January 2024 we change the fees and conditions of our payment products. Read more about these changes.

 
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Debit card

Activate debit card Block debit card Request new debit card Request additional debit card Unblock debit card Change debit card limit Change PIN Forgotten your PIN Debit card swallowed Debit card lost or stolen

Transferring money

View processing times Transfer money abroad Set direct debit Creating a standing payment order Pay using iDEAL

Credit cards

Apply for a credit card Credit Card Online Activate credit card Blocking credit card Pay with your credit card Change credit card limit View Mastercard ID Check Visa Card Visa Secure (Verified by Visa)

Stand-by Service

This is how the Stand-By Service works My Stand-By Service

Statements and overviews

Downloading credits and debits Download copy of account statement Discontinuing paper statements Set up payment alerts Annual Financial Summary

Manage your account

Authorise someone Add or change account holders Set up authorisations for your child's account Close an account

Cash

Cash information Withdraw cash Deposit cash Geldmaat (ATM)

Fees

Daily banking matters fees Cash withdrawal and deposit fees Money transfer and receipt fees Cash withdrawals foreign currency fees

Paying abroad

Paying abroad

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